Bike & outdoor hire software
Bike hire software, sized for the season.
E-bikes, hybrids, kids’ bikes and kayaks go out by size, by the day and mostly when the sun is out. RiQ (pronounced “Rick”) books the right size online, prices for the season and keeps the condition record on every hire. Fully cloud-based, with nothing to install on your premises.
The right size, booked online
Customers pick the bike and the size, see live availability and the price on screen, then book and pay online. Availability is tracked for each size and variant, not just the model. Your storefront runs on your own domain with your own branding.
- Size and variant availability
- Online booking with live availability
- Card payments, deposits and pre-auths
- Runs on your own domain and branding
Prices that follow the season
Bike and outdoor hire is busiest when the weather is good and the schools are out. Set seasonal pricing, and the Dynamic Pricing app adds utilisation, season and lead-time rules inside the floor and ceiling prices you choose. The price the customer sees is locked at checkout.
- Seasonal pricing
- Dynamic Pricing with floor and ceiling prices
- Price-lock at checkout
Self-serve pickup, checks done first
Let customers collect without queueing at the counter. Required items and damage waiver are added at checkout, the ID & Licence Check app runs ID checks before they arrive, and helmets and other add-ons can be offered with Upsell & Bundles Pro.
- Self-serve pickup
- Damage waiver and hire-insurance lines
- ID & Licence Check app
- Add-ons at checkout (Upsell & Bundles Pro)
Back in and checked over
Timestamped before and after photos sit on the booking, so a scratch or a buckled wheel is settled by the record, not by memory. Return reminders go out by SMS or WhatsApp before the hire ends, and a review request follows every hire.
- Condition Photos app
- Return reminders by SMS and WhatsApp
- Off-hire, extension and early return
- Reviews & Referrals after every hire
Waitlist
Get in early.
Get it right.
Join the RiQ waitlist for early access and a switching review at no cost. It takes about a minute.